The project starts in the initial phase immediately after arrival in Albania. It helps returnees to settle in more easily in order to develop an individual perspective for a new beginning. For this purpose, URA Albania offers personal support as well as various advisory services and in-kind assistance.

The support can include the following services: 

• Reception and needs-based initial orientation at the airport
• Social counselling
• Psychological care
• Emergency aid in kind:
• Emergency money
  • Subsidy for transport costs
  • Reimbursement of medical costs
  • Rent subsidy
  • Set-up and renovation allowance
• Special funding for particularly vulnerable people
  • Psychological support especially for children
  • Language courses for children
  • Tutoring for children
  • Basic equipment for children's schools