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Virtual Return and Reintegration Counselling: an online tool supporting informed decisions

The webinar introduced the innovative practice of Virtual Counselling, a project implemented by IOM and funded by the German Federal Office for Migration and Refugees, allowing migrants living in Germany to contact IOM staff via social media and online messaging services in 16 countries of origin and receive AVRR counselling.  
Date: 28 October 2020
Time: 12:00 CET


  • Ms. Nazanine Nozarian, Knowledge Management and Data Specialist, Knowledge Management Hub, IOM HQ


  • Dr. Patrick Schmidtke, Head of Group 72D, Federal Office for Migration and Refugees (BAMF)
  • Ms. Welella Negussie, Virtual Counselling Project Coordinator, IOM Germany
  • Ms. Magdalena KruseHead of the Raphaelswerk Hannover Counselling Center
  • Ms. Mariam Tokmazishvili, Migrant Resource Center (MRC) Coordinator, IOM Georgia 
  • Mr. Ahmad Al- Bayati, Programme Assistant, AVRR Focal Point for Return and Reintegration projects, IOM Iraq